Translate:
Putting the "Customer" Back in Customer Service
EN
Translate:
Putting the "Customer" Back in Customer Service
Client Commitment
Resolution Management Group is committed to providing the best Client and Customer Service in the industry. Our goal is to exceed our clients’ needs and expectations by providing a hands on approach without getting lost in systematic algorithms and automation.
One size does not fit all. Every client from large corporations to small Credit Unions will benefit from RMG’s account managers who utilize a rigorous waterfall strategy coupled with their own intuition to decide what course of action will benefit the client and each of their individual accounts best.
At RMG, we value our team and the personal touch they provide to your work, and we will not follow the new ‘forwarding industry standard’ of dehumanizing the process through automation. Through transparent communication and an honest day’s work Resolution Management Group is dedicated to Putting the “Customer” Back in Customer Service.
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